Privacy Policy

Last updated: March 13, 2026

This Privacy Policy explains how DK Momentum GmbH (CHE-303.186.836) (doing business as “TennisFuel”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you use tennisfuel.ch.

By using our website or purchasing our products, you agree to the collection and use of your data as described in this policy.

1. What personal data we collect

When you use our store or contact us, we collect only the data needed to run the business properly, including:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and payment-related information

We do not collect or process sensitive data such as medical, religious, or biometric information.

2. Payments and checkout

All payments are processed securely by Stripe or PayPal. We never store or see your credit card numbers.

Orders and customer information are handled through WooCommerce, which stores your name, email, IP address, and address for order processing and fraud prevention.

3. Why we use your data

We use your personal data only for legitimate business purposes:

• To process, ship, and manage your orders
• To process payments and refunds
• To provide customer support
• To comply with tax and legal obligations
• To analyze sales and store performance internally

We do not sell or share personal data for third-party advertising.

4. Legal basis (GDPR, Switzerland, UK)

Under GDPR and Swiss data protection law, we process your data based on:

• Contract – to fulfill your purchase
• Legal obligation – accounting and tax law
• Consent – cookies and contact forms
• Legitimate interest – fraud prevention and internal analytics

5. Who receives your data

We share your data only with companies needed to run the store:

• Stripe and PayPal (payments)
• WooCommerce (order management)
• Shipping providers (delivery)
• Complianz (cookie consent, IP anonymized)
• QUIC.cloud (temporary caching)

We never sell or rent your data to third parties.

6. Cookies

We use essential cookies to make checkout, login, and security work. Optional cookies are only activated with your consent. More info on our Cookie Policy

7. Data retention

We store your personal data as long as it is operationally and legally required by tax and accounting laws. Other data is deleted when it is no longer needed.

8. Your rights

Depending on your location, you can:

• Request access to your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Request a copy of your data

We do not sell personal data.

9. Data from minors

Our services are intended for adults only. We do not knowingly collect personal data from anyone under the age of 18.

10. Data security

We use standard technical and organizational measures to protect your data. No system is 100% secure, but we take reasonable steps to prevent misuse.

11. Contact

For any privacy request, contact us at: privacy@tennisfuel.ch